rummy gold
rummy gold
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This app is available for your device
rummy gold
This app is available for your device
Contact
+91 3147248175
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy gold?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Once verified, you will be logged in without needing a password or email. This secure and convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a stable and strong signal. If you still need to send an OTP, wait for the timer to expire before seeking assistance. If you don't receive the OTP, use the app's live chat support system for help.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any further issues.
Q1: What is the minimum withdrawal amount in the rummy gold?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Only earnings from gaming can be withdrawn, not bonus money collected. The app sets a clear distinction between earnings and bonuses, allowing users to withdraw their gaming earnings securely.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC (Know Your Customer) details are completed and saved within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
In this app, the fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, occasionally, payment delays may occur, requiring patience for up to 24 additional hours. Overall, while the process is relatively quick, payment processing times can be longer.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from using the bonus can be withdrawn by the account holder. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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